Executive Exams Operations

Main opportunities/challenges for this role Your role will include the following areas: exam logistics, test day planning, post-test activities, test day staff / examiner allocation. Responsible for operational excellence in the planning and delivery of Distribution and other examinations. Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met. Responsible for compliant and secure storage of all required data and materials Provide required financial data as required to ensure an efficient, secure and appropriately controlled environment as per British Council s financial control standards Coordinate all resources efficiently, taking into account times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies. Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery. Co-ordinate first level communications with customers and vendors. Complete required financial tasks as per British Council Financial guidelines and provide accurate financial information when requested. Adhere to operations service level agreements & agreed turnaround times as per customer service standards To ensure compliance with all corporate standards (e.g. DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding as well as externally driven client requirements) and in line with agreed financial and non- financial targets.