Advanced System Administrator - NOC

>=5 years of IT or related domain Excellent written and verbal communication skills Excellent customer service skills Good conceptual understanding of Windows architecture At least 2-3 years of hands-on experience on Wintel At least 2 years of experience in end-user technical support At least one year of hands-on experience in one of the following technologies: Active Directory O365 Azure Education: Graduate (Any stream) preferably in computer science or a related field Responsibilities Windows Server support Advanced Desktop Troubleshooting Windows Server Administration Active Directory Administration O365/MS Exchange (2010 or higher) or Hybrid administration Backup administration LAN/WAN troubleshooting and diagnosis Basic private and public cloud administration Server and network alert management and remediation Server antimalware administration and resolution Added Advantage Desktop troubleshooting experience Networking Skills, Private cloud administration (VMware/Hyper V) Conceptual understanding or hands-on experience on Backup Conceptual understanding or hands-on experience with Firewalls MCSE or CCNA or Network+ or Security+ or VMware or Azure or ITIL foundation Behavioral Skills Longevity and commitment in previous work Team player. Ability to meet target under pressure and time bound deadlines. Dynamic and pleasing attitude and personality.