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Role & responsibilities Coordinating with 3PLs/CFAs for in time supplies to customers. Settlement of Rate difference / Scheme difference / Expiry claims of customers Ensuring timely solution of customer queries. Periodical visit to 3PLs / CFAs. Monitoring & Tracking of Transit Damages & co-ordination with Logistic and insurance department for recovery. SAP Training to New business partners. Testing of new development in SAP Monthly MIS preparation related to 3PL / CFA performance Preferred candidate profile Knowledge on Distribution / CSCM activities Understanding of CFAs / 3 PL operations SAP Knowledge is Must Proficient in Excel / Word / PowerPoint required