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Manager role Should have managed a large team of On-Rolls and Off rolls Experience in Team management, P & L management, Key account management, Relationship building, Sales, Business Development Strong People Orientation and skills to manage a large team. You are responsible for: Team management Manage Client service team Cross Functional working with Operations, IT, Finance, Design, F&I, L&P and HR P & L management Continuous monitoring of Client Revenue & Cost accounts Review & Improve on the Service SLAs to ensure there is no impact on losses in storage & revenue. Contribute to cost reduction and efficiency increase Account Management Track and improve key metrics like revenue, share of wallet growth, Operational Performance metrics Reconciliation and Closure of shipments on time Collection of Payments on time Drive customized solves for supply chain partners by working closely with Engage with partners on business growth with periodic reviews New partnerships Program manage the onboarding effort and take new accounts live Product development and VAS Enhance Service Offerings through innovative solves & VAS Lead initiatives internally to improve key fulfillment related metrics. Reporting & MIS Understanding Client & Internal Systems and building reports, dashboards