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Position Details Role: Customer Service Representative – Chat Support Location: Hyderabad Employment Type: Contract (6 Months) Work Mode: 100% Work From Office Shift: Night Shift & Rotational Week Offs --- Job Responsibilities • Handle customer queries through chat support platforms. • Provide timely and accurate resolutions to customer concerns. • Maintain customer satisfaction and quality standards. • Manage multiple chat conversations simultaneously. • Document customer interactions accurately in internal systems. • Follow company processes and compliance guidelines. Experience • Freshers to 2 Years Skills Required • Excellent written communication skills • Good typing speed and accuracy • Basic computer knowledge • Customer-focused approach • Ability to work in a fast-paced environment