International Voice Agent

Description We are seeking an International Voice Agent to join our dynamic team in India. The ideal candidate will be responsible for providing top-notch customer support through voice communication with international clients. This role requires strong communication skills and a commitment to delivering excellent service. Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and requests efficiently. Deliver accurate information while maintaining high-quality customer service. Build positive relationships with customers through effective communication. Maintain detailed and accurate records of customer interactions. Meet individual and team performance metrics, including quality, productivity, and customer satisfaction. Follow company policies, processes, and compliance standards. Requirements: Excellent verbal communication skills in English. HSC/Graduate (Freshers and experienced candidates are welcome). Strong listening, problem-solving, and interpersonal skills. Basic computer knowledge and typing skills. Ability to work in rotational, UK, US, or Australian shifts. Willingness to work in a fast-paced customer service environment. What We Offer: Competitive salary with attractive incentives. 5-day working week (for applicable processes). Paid training and career development opportunities. Performance-based growth and internal promotions. Friendly and professional work environment. Transport facility (where applicable) and employee engagement activities. Contact- Shreya 9987502996/ [HIDDEN TEXT]