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We're Hiring || Assistant Manager – Operations Location: Kolkata Process: International E-Commerce Working Days: 5 Days a Week Shifts: Rotational What We're Looking For: Experience in Operations Management (BPO/Customer Experience preferred) Strong people management and stakeholder management skills Excellent communication and analytical abilities Ability to drive team performance, productivity, and customer satisfaction Experience in handling KPIs, coaching, and process improvements Why Join Teleperformance Global career opportunities Dynamic and inclusive work culture Continuous learning & leadership development Competitive salary and employee benefits