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Description We are seeking freshers/entry-level candidates for the position of Back Office – Chat & Email Support. The successful candidate will be responsible for providing high-quality support to our international clients through chat and email communication. Responsibilities Provide efficient and effective chat and email support to international clients. Resolve customer inquiries and issues in a timely manner. Maintain a high level of professionalism and customer service. Document customer interactions and feedback accurately. Collaborate with team members to improve processes and service quality. Skills and Qualifications Excellent written communication skills in English. Strong problem-solving abilities. Ability to work in a fast-paced environment. Basic knowledge of customer support tools and software. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong attention to detail and ability to multitask.