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Description de tâches: Pour notre département Airline Quality & Complianceau sein de Flight Operations, nous recherchons un(e): Quality & Compliance Manager Ground Ops (m/f/x) Missions : * Verify & support the implementation of legal requirements in the assigned area of responsibility * Perform internal and external quality audits/inspections according to the audit plan * Supervise all manuals, procedures, forms and instructions; verify the conformity, before their implementation, and their pertinence to the regulations * Update the quality indicators of the concerned department according to current legal and internal regulations in force * Provide assistance to Authorities audits and provide assistance to Customer audits * Support the concerned department in revising documentation * Participate in the review and revision of Quality Manual * Fulfil other special tasks and projects e.g. audit IATA pool * Check & update the qualifications of the Technics certifying staff & issue their qualification cards, depending on the scope of activity Profil requis: Critères minimaux requis pour le poste * Be holder of a bachelor degree (BAC +3) or equivalent * Have a proven experience of minimum 5 years in the area of activity * Provide knowledge of regulations applicable to the area of activity * Show a good team spirit * Accept frequent Duty Travel * Be familiar with standard office applications * Show excellent communication skills in English as well as skills in French or German (spoken and written) Critères souhaités ou à acquérir * Be self-disciplined, very exact and organised * Be autonomous and flexible * Must provide an effort in the undeveloped language * Be trained as a qualified auditor * Show user skills in the tools used in the Quality Assurance department * Mandatory recurrent training according to the area of activity * Maintain the strict confidentiality of the data Candidat idéal * Knowledge of Luxemburgish or any other language is considered as asset Extrait de casier judiciaire exigé