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Looking for a role that offers variety, stability and a great team culture? We're looking for a customer-focused professional who enjoys problem-solving, thrives in a fast-paced environment and takes pride in delivering exceptional service. If you're looking to join a growing business where your contribution is valued, we'd love to hear from you. The Role As a Customer Service Specialist, you'll be the first point of contact for customers across Australia. You'll manage enquiries, coordinate services, liaise with contractors and internal teams, and help ensure a seamless customer experience from start to finish. Key Responsibilities Managing inbound and outbound customer calls Coordinating bookings, service requests and maintenance enquiries Responding to customer enquiries via email and CRM platforms Liaising with customers, contractors and internal teams Managing customer cases through to resolution Maintaining accurate customer records and documentation Assisting with invoicing and administrative tasks Building strong customer and stakeholder relationships What You Bring Previous customer service experience Strong written and verbal communication skills Ability to multitask and manage competing priorities A proactive and solutions-focused approach Experience using CRM systems Strong attention to detail and organisational skills A positive attitude and team-first mindset Why Join? Monday to Friday, 9am – 5pm hours Hybrid work options after training Free onsite parking Supportive and collaborative team environment Opportunity to develop across multiple areas of the business Growing national business with long-term career opportunities Fast-paced role offering variety and autonomy
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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