🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology , to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. This role will carry out the effective and efficient everyday technology operations for WPP ET. A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology. What you'll be doing: Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET Provide on-site support to the WPP agencies located in Lisbon (100% onsite requirement) Provide onsite support for additional locations which may require travel (where applicable) Provide remote support, as needed, to WPP agencies across the wider region Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed Develop excellent relationships with the business user base Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools Educate the business on how to use the Enterprise Technology service and maximise benefits Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon Onboarding and offboarding of new and departing employees, including user account administration and asset management Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process Ensure security procedures are followed, and 3 rd parties are monitored during service engagements Escalation of issues to Infrastructure and/or Management teams as required Manage and support simple user and office relocations Understanding of unique line-of-business technologies Compiling, documenting, and maintaining Service Desk knowledge base and standard procedures Deployment of hardware and software to end users Management and installation/removal of break/fix or warranty replacement of IT related equipment IT asset procurement, inventory and Life cycle management Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled Support WPP Global in promoting global standards and ensuring local implementation Support other IT teams with IT changes and ensure support priorities are localised and executed to plan Escalation management and work with third-party suppliers to ensure operational services meet business requirements Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3 rd level teams/partners as part of Incident break fix or scheduled changes Perform/be accountable for infra testing pre/post deployment of changes through either Incidents or Projects; liaise with local application owners for additional testing Facilitate and support refresh of local infrastructure (network and server) Support the review of local licencing demand for software assets Availability where necessary for out-of-hours support What you'll need: Experience in an IT help desk / desk side support role Able to work 100% onsite Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology Excellent problem-solving skills Can-do attitude Someone that can empathize and communicate effectively with end users Builds excellent relationships, based on trust and mutual respect Excellent written and verbal communication skills in English and Portuguese Able to manage time effectively and set priorities appropriately Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice ( https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment ) for more information on how we process the information you provide.
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.