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Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence. Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. The Role: The customer service role at Betsson Group involves assisting Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience. Responsibilities: Assist Nordic-speaking and English-speaking customers via email, chat, and telephone Collaborate with your team to achieve the best customer satisfaction and other KPIs Translate promotional texts and customer surveys into your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming Requirements: Strong communication skills in English and a Nordic language , both written and verbal Proficiency in Microsoft Office Background in customer service (face-to-face, online, or via phone calls) Ability to multitask and manage time effectively Additional language skills are considered a plus Benefits: We offer a variety of exciting benefits to our employees, including: 🥘Lunch provided between Monday to Friday on site 🧘♀️Wellbeing allowance per year 💲Work from home allowance 🏡Hybrid model 💻 2 weeks of remote work (abroad) 📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave) 🎂Milestone birthday 🏥Private Health Insurance ♿Temporary Total Disability & Personal Accident Insurances 🛡️Life & Corporate Travel Insurance 💵Discounts with local companies in Malta 💰Optional Pension Plan ✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus) Good to know: Start date: Every second week, training provided Salary: Base salary + bonus scheme Rotating shift-based work Location: Malta, St Julians Join our team at Betsson and become a part of a dynamic and rewarding work culture that values your growth and development . Apply now and take the first step towards a fulfilling career in the iGaming industry.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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