🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position Overview Join a Global Market Leader in Window Furnishings Are you a customer service professional who thrives on building relationships, solving problems, and delivering exceptional customer experiences? As a Customer Service Specialist, you'll be the first point of contact for our dealer network, ensuring every interaction reflects the quality and professionalism of the Hunter Douglas brand. Working closely with Sales, Operations, and Manufacturing teams, you'll manage customer enquiries, provide product support, coordinate orders, and help deliver a seamless customer experience from order placement through to delivery. What you'll do Provide exceptional customer support via phone and email to our dealer network Deliver accurate product information and recommendations Manage customer enquiries relating to orders, warranties, returns, and parts Process and monitor customer orders, including urgent, remake, rework, and backorder requirements Proactively communicate order status updates, stock availability, and delivery timelines Investigate and resolve freight, delivery, and damaged goods issues Partner closely with Regional Sales Managers to support customer relationships and business growth Prepare and distribute customer reports, including order status and backorder updates Support customer communications, product updates, and key business announcements Liaise with internal teams to resolve order holds and customer concerns promptly All other duties as assigned Who you are Previous experience in a customer service, order management, or customer support role Experience within manufacturing, wholesale, construction, or other product-based industries will be highly regarded Strong communication skills with a professional and customer-focused approach Excellent attention to detail and organisational skills Ability to manage multiple priorities in a fast-paced environment Solutions-focused with a commitment to seeing issues through to resolution Confident using business systems and learning technical product information Positive team player who enjoys working collaboratively across departments What's in it for you Join a global market leader and trusted premium brand. Be part of a supportive and collaborative team culture. Build meaningful relationships with a loyal dealer network. Ongoing training, development, and career growth opportunities. Stable Monday to Friday hours (one day WFH after training period). Monthly office celebrations and paid birthday leave! Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential. #Australia By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.