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Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills. What will you be doing? As a Support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing. Your responsibilities will include : Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution. Ensure customer satisfaction in Project Support and Maintenance Collect information and perform deep-dive analysis, diagnosis, and troubleshoot. Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed. Manages the status of issues raised and ensure they are resolved effectively in a timely manner. Continually evaluate existing processes to streamline and enhance customer support activities. Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations. Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients. Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases. Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems. OK, I’m interested… i s this the job for me ? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. Other qualities that you’ll need to be a fit for this role include: Min Diploma in Information Technology/Computer Science/ Computer Engineering Preferably > 1 year experience in IT Industry managing large-scale applications support Pro-active, customer-focused, and comfortable dealing with clients/vendors directly. Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey Good interpersonal skills, resourceful, take ownership Organized, meticulous, and able to work independently Strong analytical and troubleshooting skills Delivered B2B services effectively and efficiently, aware of service management preferred. Preference given to vendor–based software delivery experiences. Experience in Software Development and Microsoft SQL Server will be an advantage Able to converse with mandarin speaking clients. Education: Bachelor's degree or above Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.