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Job Description: We are looking for a Junior Server Support (CGS Nexus), passionate about enterprise technologies and technical troubleshooting . In this role, you will provide remote support for server infrastructure incidents, working with international customers and enterprise environments based on Windows Server, Linux and VMware. Technical Requirements: Provide remote L1/L2 technical support via phone, email, and chat. Troubleshoot hardware and software incidents in enterprise environments. Investigate problems in Windows Server, Linux, and VMware environments. Analyze system behavior, identify causes, and provide technical solutions. Assist customers in server configuration, installation, and administration processes. Manage and document incidents in ticketing systems. Collaborate with escalation teams for complex technical cases. Ideal Candidate: 1–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk. Basic knowledge of enterprise server architecture and hardware components. Knowledge of Windows Server administration, Linux environments, or VMware virtualization. Experience with troubleshooting and incident management processes. Analytical thinking and good problem-solving skills. Ability to work independently in a dynamic technical environment. Knowledge of RAID, BIOS, iLO/iDRAC, or virtualization concepts. Certifications such as CompTIA A+, Server+, or similar technical certifications. Previous experience in enterprise technical support environments. If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
5,084 call center jobs open right now — here's where they are
Most are in one country. Use that to narrow your search and stand out.
5.084Jobs
3.901CO
10%EN
WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.
About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.
The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.
When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.