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Job Description: As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support. Job Skills: Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools. Identify customer issues that require escalation to the next level for resolution in accordance with established protocols. Utilize comprehensive understanding and knowledge of information systems products and services to provide technical assistance to customers. Carry out additional duties and tasks as delegated by the Team Lead. Job Qualifications: 1-3 years of experience in Customer Service and/or Technical Support High School Diploma (or equivalent) with a willingness to learn through on-the-job training Experience in using or supporting Microsoft Windows and PC hardware and software Demonstrated strong verbal, written, and listening skills Strong work ethic with the ability to meet quality, productivity, and attendance metrics High level of professionalism with a keen focus on customer satisfaction Benefits: Medical, Dental, and Vision coverage Pay: $16.00 per hour If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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