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M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting. M9 Solutions is seeking a Senior ServiceNow Developer to work onsite in support of a government contract for a client located in Chantilly, VA . An active Top Secret clearance is required. Responsibilities Technical Solution Design & Advanced Development Design, build, and customize ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM) using advanced scripting (JavaScript, GlideRecord, GlideSystem, Business Rules, Client Scripts, Script Includes). Develop and enhance Service Portals using HTML, CSS, AngularJS, and Bootstrap. Translate business concepts and functional requirements into robust, scalable technical designs and implementation plans. Troubleshoot complex technical issues, perform root-cause analysis, and implement effective performance optimizations. System Integration & Architecture Architect and implement secure integrations between ServiceNow and external third-party systems using REST, SOAP, JSON, XML, and Integration Hub. Maintain data integrity and mapping during integrations, ensuring optimal system performance and minimizing technical debt. Assist in defining and maintaining the platform's long-term architectural roadmap. Code Quality & Mentorship Conduct rigorous code reviews for peer and junior developers to ensure adherence to ServiceNow best practices, security standards, and internal guidelines. Mentor and guide junior developers and administrators, fostering a culture of continuous technical learning and high-quality delivery. Act as a technical escalation point for complex development challenges. Change Governance & Deployment Participate in the Configuration Control Board (CCB) as a technical Subject Matter Expert (SME) to evaluate the technical feasibility and impact of proposed changes. Manage complex deployments using Update Sets, CI/CD pipelines, and ServiceNow Application Repository, ensuring smooth transitions from lower environments to Production. Ensure all development work follows defined change governance, compliance, security, and architectural standards. Technical Documentation & Enablement Develop and maintain comprehensive technical documentation, including architectural diagrams, technical design documents (TDD), and system configurations. Create and update Standard Operating Procedures (SOPs) for deployment, coding standards, and platform maintenance. Required Skills and Qualifications Active Top Secret security clearance. Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 5-7+ years of hands-on experience in ServiceNow development, configuration, and administration. Advanced proficiency in JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting APIs. Strong experience building and managing complex REST/SOAP API integrations. Solid understanding of Agile/Scrum methodologies and experience working in sprint-based delivery cycles. Excellent problem-solving skills and the ability to articulate complex technical concepts to non-technical stakeholders. Core Competencies Advanced ServiceNow platform and scripting expertise. Complex systems integration and API management. Technical architectural design. Mentorship and peer development. Agile development execution. Root-cause analysis and performance tuning. Clear technical communication. Preferred Skills and Qualifications ServiceNow Certified Application Developer (CAD) strongly preferred. ServiceNow Certified Implementation Specialist (CIS) in one or more relevant modules (ITSM, ITOM, HRSD, etc.). Experience with Automated Test Framework (ATF) and setting up automated testing pipelines. Familiarity with ITIL processes and strong foundational knowledge of ITSM principles (ITIL v4 certification is a plus). GH 1025 Full-Time Employee Compensation M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits Salary Range $150,000 — $160,000 USD M9 Solutions, LLC (M9) is a Federal sub-contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities. Please click here to complete M9's Voluntary Self-Identification Form and then email it to hr@m9solutions.com . If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at hr@m9solutions.com or 703-936-0880 M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents. With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diverse perspectives in driving the vision of the company.
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The employers posting the most developer roles are Link Group (369 jobs), Upvanta (257), jobgether (226), and OfferZen (212). If you're applying to any of these, research their hiring patterns. They move fast and post often, which means they're either scaling hard or replacing people who didn't fit.
In your interview, expect this: 'Walk me through the last time you had to debug something that took you more than an hour. What was it, what did you try first, and what would you do differently?' Hiring managers ask this to see if you think systematically or just try random fixes. Have a real example ready with specifics.