Senior Complex Claims Specialist, Large Market - Germany - (m/w/d)

About us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition. About the role Coalition is entering an exciting new phase of growth in the German cyber insurance market following our strategic partnership with Allianz. This creates a significant opportunity to support Coalition’s large-market claims proposition in Germany. The Claims team at Coalition stands apart for our outstanding level of policyholder service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced cyber claims professional to take responsibility for some of the largest and most complex cyber insurance claims in the German market.. This is a role for someone who is comfortable operating at enterprise level, dealing directly with major corporates, leading brokers, senior Allianz stakeholders and a sophisticated network of legal, forensic, incident response and other specialist partners. This is a full time, remote-first position, that can be based anywhere in Germany. Responsibilities Lead the end-to-end management of complex, high-severity cyber claims for large German and multinational corporates Act as a senior claims point of contact for some of Coalition’s largest and most strategically important policyholders and broker relationships Manage all cyber events including ransomware, business interruption, data breaches, privacy and regulatory exposures, funds transfer fraud, impersonation fraud and other types of cyber incidents Evaluate a full pending of claims and recommend accurate reserves Manage litigation including third party liability claims Maintain accurate and timely file documentation/information in our claims system Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation Assess insurance coverage issues Intelligently guide and track third-party vendors and service providers’ work and spend Maintain and develop relationships with brokers, risk managers, general counsel, and vendors Identify settlement opportunities to maximize impact and preserve limits Collaborate in the defense and resolution of claims Provide data and reason-based informational assistance to underwriters Provide assistance to the business development team Liaise with partner carriers including Allianz Champion Coalition’s Active Insurance throughout the claims lifecycle Skills and Qualifications Significant experience handling complex cyber insurance claims, ideally within a large-market, multinational or complex commercial environment, for policyholders with revenue above $1 billion A strong understanding of cyber insurance coverage, policy interpretation, claims investigation and loss quantification Experience managing high-severity claims involving multiple stakeholders and specialist advisers Strong knowledge of the German insurance market and its legal and regulatory environment Fluent written and verbal communication skills in both English and German are required . Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment Excellent communication skills, interactive experience, and proactive mindset Team-oriented with an aptitude to excel in a collegial environment Preferred Qualifications German Law Degree German insurance qualification Knowledge of GDPR and German regulatory requirements Work structure & benefits Full time employment contract in Germany 30+ paid vacation days Position based in Germany, in full remote work setup Annual home office stipend + access to coworking spaces Mental & physical health wellness programs Competitive compensation and opportunity for advancement Perks 100% public healthcare coverage 30+ paid holidays Annual home office stipend Statutory pension Mental & physical health wellness programs Competitive compensation and opportunity for advancement *This job posting is open to all genders. Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition. Visit our Newsroom > Privacy Notice Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled. Our Privacy Policy > Safe Hiring Notice All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page . We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC). Anti-Discrimination Notice Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. Accommodations Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com . We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction. To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.