← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Rep, Customer Service 1

oldcastlebuildingenvelope · Tuscaloosa, AL

📅 27/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

See the other 147,267 jobs in United States →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here . Start your journey with OBE and help us build the future. Job Summary Serve customers by providing product and service information, processing quotes and orders, resolving product and service issues, and assisting with cost estimates, product sizing/dimensions, and installation discussions. Essential Duties & Responsibilities Maintain strong knowledge of company products, services, and clients Document customer interactions and transactions accurately Listen attentively to customer needs, demonstrate empathy, and advocate for the customer Process phone, fax, and email quotes and orders accurately within required cut-off times Enter faxed, emailed, and phoned-in orders for production Coordinate between sales and production to meet customer deadlines Maintain effective communication with sales, production, product, and support teams Communicate delivery dates and times to customers Resolve product or service issues by identifying causes, recommending solutions, expediting corrections, and following up to ensure resolution Assist sales staff with expediting orders and communicating with the production floor Skills, Knowledge & Qualifications Minimum 1 year of customer service experience (glass industry preferred) Strong organizational, listening, and communication skills Ability to read, calculate, and write measurements using number fractions Ability to read and interpret drawings and specifications Computer proficiency with accurate numeric data entry Ability to work independently, manage priorities, and meet deadlines Ability to work efficiently in a fast-paced, team-oriented environment Willingness to work overtime as required Experience in installation, assembly, carpentry, or construction is a plus What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
Read the rest of the job →
For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

👁 7 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

In the news

Keep looking

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →