Ground Operations Agent

Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety , service excellence , integrity , innovation , teamwork , and responsibility . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Performs duties relating to the loading/unloading of aircraft, flight following, customs and cargo handling to ensure that company meets all company and governmental policies and regulations that customers receive quality service. Major Job Accountabilities: Complies information and calculates weight and balance. Final Meal order for crew. Assist in Load planning. Flight Plan request. Coordinate with Dispatcher. Completion of weight and balance form and presentation to crew. Supervise loading / offloading. To train vendor new staff. Draft aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management. Ensures accuracy and completeness of HAZMAT loading paperwork, notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off. Performs other duties as assigned. Qualifications: Bachelor degree or above At least 2-3 years of experience in Ground Operations aircargo industry Applies understanding of aircraft positions and heights, aircraft weight limitations and aircraft overhangs. Proficiently utilizes SITA, ULD and Flight systems, screens and software. Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job. Knows and adheres to aircraft, vehicle and employee safety rules and regulations. Understanding and uses air freight, terminal operations and flight terminology and processes. Uses ability to track and coordinate multiple issues simultaneously. Computer literate. Basic math skills. Previous airline experience preferable. W&B and DG certificates are preferable. Excellent written and spoken Chinese and English Training and Exam: Must be able to pass in-house training and exam for Dangerous Goods, Security, Weight & Balance and other trainings as required by company’s GOTM. #LI-SL1# At Atlas Air Worldwide , we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.