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Do you enjoy solving technical problems and helping customers? Atlantic Quantum Innovations is looking for a Technical Support Representative to provide technical assistance and outstanding customer support in English. If youre passionate about technology, troubleshooting, and delivering excellent service, wed love to meet you. Role Purpose Provide technical support to customers through phone, chat, and email channels while ensuring issue resolution, customer satisfaction, and compliance with operational standards. Job Responsibilities Troubleshoot technical issues. Guide customers through step-by-step solutions. Escalate advanced technical cases. Document customer interactions. Maintain quality and productivity standards. Deliver a positive support experience. Requirements English proficiency B2 or higher. High School Diploma. Strong troubleshooting skills. Excellent communication abilities. Customer-focused mindset. Full-time availability. Previous technical support experience is a