Coach Didactico - Quito

# Didactic Coach – Wall Street English Quito Wall Street English – Quito (Eloy Alfaro Center) About the Position At Wall Street English, we believe that learning English changes lives. We are looking for a proactive, organized, and service-oriented Didactic Coach to join our academic team and support students throughout their learning journey. This is an entry-level administrative-academic position focused on student success, motivation, and academic follow-up. It is not a teaching position and does not require lesson planning or delivering classes. Main Responsibilities * Monitor students' academic progress and study plans. * Conduct onboarding and end-of-level sessions. * Provide academic guidance and motivation to students. * Manage student follow-up through our CRM system. * Contact students via phone, email, and messaging platforms. * Monitor student engagement and retention. * Support Social Clubs and academic activities. * Maintain accurate student records and follow-up documentation. * Collaborate with academic and commercial teams to ensure an outstanding student experience. * Meet established student contact and follow-up KPIs. ## Requirements * English level B1 or higher (mandatory and provable). * Excellent communication and interpersonal skills. * Strong customer service orientation. * Highly organized with excellent time management skills. * Comfortable working with technology and CRM systems. * Proactive attitude and willingness to learn. * Ability to work independently and as part of a team. Working Schedule *Monday to Friday: 7:*am. *Saturdays: 9:00 a.m. – 2:00 p.m. Compensation & Benefits * Monthly salary:USD $ 248 * All benefits established under Ecuadorian labor law. * Paid vacation. * Professional training and onboarding. * Opportunities for professional growth within Wall Street English. * Dynamic, collaborative, and international work environment. If you are passionate about helping others achieve their goals, enjoy working with people, and want to be part of one of the world's leading English language organizations, we would love to hear from you. Apply today and become part of the Wall Street English team in Quito!