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Bilingual Call Center Agent – Multiple Business Areas On-site | Querétaro (Arboledas) $14,000 MXN net + paid training Scalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro. This is a direct employment opportunity with Scalepex , offering stability, professional growth, and structured training. We support U.S.-based clients across several business areas, including: Legal services (law firms & client support) Gas & Electricity services Medical diagnostic clinics (appointment scheduling) Sales Campaigns Based on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster. What you'll do Handle inbound and/or outbound calls in a professional call center environment Provide customer service, scheduling, or sales support depending on your assigned area Follow established scripts and quality standards Accurately document all interactions in internal systems Meet performance and productivity goals What we're looking for Advanced English Full-time availability, 100% on-site (Arboledas, Querétaro) Previous call center, customer service, or sales experience preferred Comfortable working with call volume and performance metrics What we offer $14,000 MXN NET 100% paid training Per la Stable, long-term employment as a Scalepex employee Opportunity to grow within different business areas Campaign assignment based on experience and operational needs. Tipo de puesto: Tiempo completo #J-*-Ljbffr
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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