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Wfm Analyst: Forecasting, Capacity Planning & Insights

Sutherland Global · Bogotá, Bogotá D. C.

📅 25/08/2026
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Sutherland Global seeks a Workforce Management Analyst to forecast workload demand, develop staffing and capacity plans, and optimize workforce utilization. You will deliver analytical insights to support service levels and operational performance, collaborating with Operations, HR, Training, and business stakeholders. Responsibilities include creating forecasts, capacity plans, and reports, supporting scheduling optimization, and driving continuous improvement in workforce planning and #J-*-Ljbffr

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