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Genesys seeks a Strategic Account Director for the NOLA region to own end-to-end account strategy, driving sustainable revenue growth and aligning transformation priorities with cloud, AI, and customer experience solutions. You will partner with C-level executives to build compelling business cases and coordinate across departments to deliver measurable value. You will lead complex sales cycles, manage pipeline, and expand accounts through upsell and cross-sell while maintaining strong executive #J-*-Ljbffr