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Genesys is seeking an experienced Strategic Account Director for the NOLA region to lead end-to-end account strategies, align customer priorities with cloud, AI, automation and contact center solutions, and drive measurable business value. You will collaborate with executives to shape growth across a portfolio of strategic customers in a complex enterprise environment. You will own executive-level relationships, craft compelling business cases, and coordinate cross-functional teams to deliver #J-*-Ljbffr