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Implementation Specialist

—United States

📅 26/08/2026
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Serve as the primary customer contact during cybersecurity solution onboarding. Coordinate implementation projects, timelines, milestones, dependencies, and deliverables; perform software installation, configuration, validation, and basic troubleshooting. Advise customers on technical prerequisites and best practices, maintain implementation records, gather feedback, and escalate complex issues. The role combines customer-facing technical implementation, project coordination, and cybersecurity SaaS expertise.

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