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Own and administer Legora’s post-sales systems, including Intercom, Skilljar, Claude, Notion, Clay, Sana, and Granola. Design automations and data connectivity, maintain system reliability and data integrity, resolve tool issues, partner with IT, Data, Product, and AI Enablement, and train post-sales teams. The role leads tool rollouts, migrations, documentation, workflow design, and responsible AI adoption as an individual contributor.