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Own the end-to-end integration and automation architecture for the MyCDW platform. Design ServiceNow integrations, APIs, event-driven patterns, middleware, data contracts, AI-agent guardrails, automated workflows, and observability. Establish governance, security, coding standards, testing, documentation, and reusable architecture patterns. Evaluate platforms, lead prototypes, resolve complex issues, manage vendors, influence stakeholders, and align solutions with business strategy, compliance requirements, scalability, resilience, and cost objectives.