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Develop standardized reporting, dashboards, KPIs, and actionable business insights using data from Salesforce, billing, product usage, login, and marketing systems. Automate recurring reporting, improve data consistency, document reporting structures, and connect insights to commercial actions such as retention cases. Partner with finance, IT, FP&A, and go-to-market teams to gather requirements, test solutions, and deliver scalable reporting that improves customer health, adoption, retention, and business results.