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Senior Product Manager, B2B Service Case Management & Ticketing

—United States

📅 15/08/2026
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Lead strategy, roadmap, and delivery for B2B case management and ticketing on Salesforce. Partner with operations, Care, Tech, Analytics, and stakeholders to modernize workflows, automate processes, improve SLAs and KPIs, translate needs into user stories, and support adoption and change management.

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