CCTV CONTROLLER

JOB TITLE CCTV CONTROLLER NATURE OF JOB FULL TIME INDUSTRY EDUCATION SALARY KSHS. 30,000-35,000 JOB LOCATION ONGATA RONGA I DUTIES AND RESPONSIBILITIES CCTV Monitoring & Surveillance · Operate and continuously monitor CCTV systems across designated areas to identify suspicious activities, security breaches and safety hazards. · Maintain high levels of alertness and attention to detail while monitoring live and recorded footage. · Respond promptly to alarms, incidents and unusual activities observed through the CCTV system. Incident Reporting & Documentation · Record and document security incidents, suspicious activities and other observations accurately and promptly. · Prepare clear and detailed incident reports for management and relevant security teams. · Maintain proper records of incidents, actions taken, escalations and other relevant CCTV activities. Security Response & Coordination · Coordinate with security personnel, management and relevant authorities when security incidents occur. · Provide timely information and instructions to security teams to support an effective response. · Assist in investigations by reviewing CCTV footage and providing relevant evidence or detailed descriptions. CCTV System Maintenance · Conduct regular checks to ensure CCTV cameras, monitors, recording systems and related equipment are functioning properly. · Report technical faults, blind spots or system failures promptly to the relevant department or service provider. · Assist with the implementation and operation of new CCTV systems, technologies and security equipment. Compliance & Confidentiality · Ensure all CCTV monitoring activities comply with company security procedures, privacy requirements and applicable regulations. · Maintain strict confidentiality of CCTV footage, security information and incident records. · Ensure CCTV footage and other security information are accessed, handled and shared only with authorized personnel. Teamwork & Security Support · Maintain clear and effective communication with security personnel and other relevant departments. · Support the training and orientation of new CCTV and security staff on monitoring procedures and systems. · Work independently and as part of the security team to maintain a safe and secure environment. KEY REQUIREMENT SKILLS AND QUALIFICATION · 2–4 years of relevant experience in a similar CCTV, control room or security monitoring role. · Strong understanding of CCTV systems and related surveillance technology. · Excellent observational skills and strong attention to detail. · Ability to remain alert and focused for extended periods. · Good communication and interpersonal skills. · Ability to remain calm and respond effectively in high-pressure and emergency situations. · Good report-writing and documentation skills. · Ability to work independently and as part of a team. · Knowledge of security, data protection and privacy regulations will be an added advantage. · Female Candidates are encouraged to apply HOW TO APPLY · If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com · Interviews will be carried out on a rolling basis until the position is filled. · Only the shortlisted candidates will be contacted.