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Your responsibilities Support the day-to-day operations of our Direct-to-Consumer (DTC) standalone website (Shopify) and Amazon store, ensuring smooth and efficient operational workflows across our digital storefronts. Customer Experience Management: Handle daily customer service inquiries via email and proactively respond to platform reviews to maintain a consistently high level of customer satisfaction. Daily Store Audits: Conduct regular walk-through checks of our Shopify website and Amazon …