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Customer Care Operations Lead

The Warehouse Group · Auckland, North Island

📅 14/08/2026
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Job Description We are now looking for a Customer Care Operations Lead to drive operational excellence, workforce planning, reporting, and continuous improvement across Customer Care function. This is a unique opportunity for a people-focused leader who enjoys combining data, planning, operational problem-solving to deliver exceptional customer outcomes. What you'll be doing: Lead, coach and develop our Auckland-based customer care operations team (circa 8 team members) Drive the day-to-day ope…

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