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SAP Customer Relationship Management (CRM) : Service

Tata Consultancy Services · Kolkata, West Bengal

📅 07/08/2026
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8 years of experience as SAP CRM Functional Consultant with support-heavy background Strong functional knowledge in Sales, Service, and Case Management Hands-on experience in incident management and production support Strong integration knowledge with SAP ECC / S/4HANA Functional understanding of middleware (CRM Middleware / CPI / PI) Experience handling customer-facing issues and complaints Excellent problem resolution and root cause analysis skills Key Responsibilities* Provide L2/L3 producti…

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