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Roles and Responsibilities 1. Teams Support Channel ownership (user queries & triage) • Monitor and manage the Group AI Platform Teams support channel. • Respond to user questions, troubleshoot first-line issues, and route queries to the right resolver groups. • Ensure good user experience through clear, timely, and structured communications. 2. Onboarding and access request coordination (end-to-end) • Act as the primary point of contact for onboarding/migration requests. • Engage users to unde…