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SHIFT: Wednesday to Sunday, 10:00 PM to 6:00 AM Job Purpose This position is key to ensuring visibility, tracking, and the timely resolution of incidents during the operation. The Operations Support Associate monitors shipments in transit, proactively follows up on delays or deviations, and coordinates with carriers and internal teams to resolve operational issues in real time. This entry-level role escalates critical situations promptly and keeps tracking systems accurate and current so all pa…